Porto, Rua Mouzinho da Silveira 265, 4000-069
+351 919 818 383

swiss watch maintenance service

For optimal performance, your watch should be serviced by trained specialists at regular intervals. A full overhaul is usually advised every three to five years, with the exact timing determined by the movement’s design.
To prevent expensive repairs, our specialists fully disassemble the watch, clean every component, inspect the movement, and apply fresh lubrication throughout the mechanism. This full service is required only for mechanical watches. Quartz models generally need battery replacement, which we provide for all major luxury brands. You are welcome to contact us by WhatsApp or by phone for any additional details.

how often should you service your watch?

Certain symptoms may signal the need for earlier maintenance. These include noticeable deviations in timekeeping, poor winding efficiency, unexplained stoppages, or problems with the crown, such as difficulty turning or not securing properly. Modern Swiss movements are designed for high precision, so even small irregularities should not be ignored.
The precision and reliability of any watch depend entirely on the proper assembly of its movement, which is why maintenance and repair should be entrusted only to certified professionals. When issues arise, bring your timepiece to our service center. At The Vault, we perform a complete diagnostic evaluation of your watch.
Regular full maintenance is a fundamental requirement for any Swiss watch. Even the finest chronometers need scheduled care, and cutting costs on this service can compromise long term performance.

You are welcome to call our service center for advice on any question regarding your timepiece

PRICE-LIST

Кварцевые часы
от 20 000 р.
Ручной завод
от 25 000 р.
Автоподзавод
от 25 000 р.
Хронограф
от 35 000 р.
At The Vault service center in Porto, you can book a complete service for your Swiss wristwatch. Our workshop is fully equipped to work with all leading luxury Swiss brands, and our trained specialists have the expertise to perform scheduled maintenance, restore precision, and extend the lifespan of both mechanical and quartz timepieces.

Timely maintenance increases the reliability of your watch, protects its technical condition, reduces wear, enhances its appearance, and helps reveal hidden issues. This prevents expensive repairs that can greatly exceed the cost of regular servicing.

HOw the watch servicing process works

We recommend bringing your watch to our boutique every three to five years for scheduled maintenance, depending on how often you wear it. Immediate service may be necessary if your timepiece loses accuracy, becomes difficult to wind, stops intermittently, develops condensation inside, or if the bracelet feels loose.

Our service process follows a clear and meticulous sequence. We begin with a full inspection and diagnostic assessment to determine the technical condition of your watch. The movement is then carefully disassembled, cleaned, and serviced as required. If significant defects are detected, we replace damaged or worn components with new original parts. Full servicing is essential for the reliable operation of the movement and should only be carried out by trained specialists. All completed work is covered by a one year warranty.

HOW TO BOOK YOUR WATCH SERVICE

To book a service appointment with our workshop, you can reach us through the online form or by phone. The final cost depends on the brand of the watch, the required procedures, replacement parts, and other factors.

Our website features customer reviews from those who entrusted their timepieces to us for this service.